I accept AETNA insurance through Headway. If you have other insurance I provide a superbill and will answer questions on how to submit an out of network provider claim with your insurance if you have that benefit.

Sex therapy is talk therapy that focuses on individuals’ or couples’ sexual health and wellness. It does not involve sexual touching or sexual activity with the therapist.

Sessions are 50 minutes long. Intensive sessions that are over 50 minutes are also available by special request.

This depends on the client, the issue, and the context of that issue. Some clients reach their goals in a month but most spend an average of 6 months in therapy, while others spend years in therapy before meeting their goals.

You can cancel your session free of charge if you provide at least 24 hours notice. Appointments cancelled with less than 24 hours notice will be charged the full fee.

Through the client portal you can pay with HSA, debit and any major credit card.

The office is in Northwest Austin near Spicewood Springs and Mopac.

You have a right to have your complaints heard and resolved in a timely manner. If we
cannot work things out to your satisfaction, you may file a complaint with our licensing
board:

Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, TX 78701
Telephone: 1-800-821-3205
Link to Complaint Form: http://www.bhec.texas.gov/wp-content/uploads/2020/07/BHEC-Complaint-Form.pdf.

If you have a complaint concerning the HIPAA Privacy Regulations, you may contact the U. S. Department of Health and Human Services, Office for Civil Rights, at: OCRMail@hhs.gov.

If you believe that you have a Consumer Complaint regarding the privacy and security of your health information, you may contact the Texas Office of the Attorney General and file a consumer complaint by clicking this link:
https://www.texasattorneygeneral.gov/consumer-protection/health-care/patient-privacy

Under recently enacted federal law, healthcare providers need to give clients who are not using insurance an estimate of the expected charges for medical services. You have a right to receive a “Good Faith Estimate” for the total expected cost of any non-emergency healthcare services, including psychotherapy. This typically will not be an issue, as fees for therapy services are clear up front and payment is due after every session. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute that bill. For questions or more information about your right to a good faith estimate, visit www.cms.gov/nosurprises.